Reclamation SaveKey
1. Any reclaiming is processed according applicable law of the Czech Republic.
2. The buyer is obliged to inspect the goods with no delay and immediately report possible defaults on the email address: info@savekey.cz.
3. The buyer is obliged to describe the defects.
4. The warranty period of SaveKey pendant lasts for 24 months.
5. The seller has to decide the claim within 10 working days and subsequently inform about his decision the buyer by email or phone. Claims must be settled within 30 days from the application. Costs of the legitimate reclaims are borne by the seller.
Reclamation ensures the right process for reclaiming the product defaults.